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Services and Support

Platform HPC

Services and Support

Platform HPC

Training: Classroom and web-based

Platform HPC Training will ensure your staff have the skills required to support your Platform HPC products; resulting in fewer support tickets and potential downtime. With both classroom or web-based training, Platform Computing offers you training options to meet your staff’s learning styles and timelines while fitting within your training budget. more >>

Support: Annual Cluster Care

Annual Cluster Care is an annual support subscription for Platform HPC, which includes:

    • Regular maintenance
    • Periodic upgrades
    • Patches
    • Access to resources

Annual Cluster Care is ideal for your organization if you require:

    • Maximum HPC uptime for mission-critical tasks
    • Technological predictability
    • The latest functionality
    • Maximum system performance


More Information:

To purchase Platform HPC Annual Cluster Care or for more information, please email phpcwm@platform.com

Technical Support:

Technical Support hours: 9am to 5pm local time
Email: support@platform.com
eSupport: http://esupport.platform.com/

North America
Phone: (905) 948-4297
Toll Free: 1 877-444-4573
  China
Phone: +86 010-82004215
     
United Kingdom
Phone: +44 (0) 1256-370-530
  Japan
Phone: +813 5326-3106
     
     

To learn more:  
   
Platform HPC Self-Paced Training Overview Classroom Training Courses